Connect all messaging
channels in one space
Seamlessly integrate multi-channel messaging like WhatsApp, Facebook Messenger, Twitter, Telegram, WeChat, LINE and Viber to engage your online visitors with ease.
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Drive conversations that matter the most
Let your teams manage increased conversations and delight your customers with frictionless messaging experience.
Unify siloed conversations across channels using one platform to scale your engagements across multiple channels.
Work seamlessly with different departments and direct conversations to the right teams for faster customer resolution.
Track your conversations and performance from one insightful dashboard and unlock your next move.
Do more than just connecting
Automate your interactions to deliver transactions and conversations at scale for better customer engagement.
Lead conversations proactively
across messaging channels
Use live chat and bots to engage, assign and manage cross-channel conversations in one platform.
Engage with selected visitors through advanced targeting.
Reply faster with custom bots and canned responses.
Prioritize information and channel them to the right team.
Sync history across channels for a more consistent experience.
Move customer resolution forward
Streamline your space for communication and productivity to make your customer and team collaborations simple.
Create spaces to organize teams, conversations and tasks
Collaborate, share updates and documents with different teams through one platform.
Advanced search to find specific messages and files.
Create tasks/follow-up instantly and keep track of all your tasks.
Initiate internal conversations with multiple departments.
Centralised, managed and share your files for faster accessibility.
Deliver actionable insights
Connect your dots and identify challenges for stronger customer experience.
Get clarity on all interactions and
Tap on multi-channel customer interactions and team performance insights without losing the thread.
Identify chat density to trace source for better resources allocation.
Identify languages and countries to understand visitor's demographic.
Get clear visibility on the incoming messages during specific times.
See conversation volume, response time, satisfaction ratings and more.
Engage conversations anywhere
The app you need to start or continue a conversation anytime.