MEET RAINCHECK

Connect all messaging
channels in one space

Seamlessly integrate multi-channel messaging like WhatsApp, Facebook Messenger, Twitter, Telegram, WeChat, LINE and Viber to engage your online visitors with ease.

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Drive conversations that matter the most

Let your teams manage increased conversations and delight your customers with frictionless messaging experience.

Engage

Unify siloed conversations across channels using one platform to scale your engagements across multiple channels.

Collaborate

Work seamlessly with different departments and direct conversations to the right teams for faster customer resolution.

Analyze

Track your conversations and performance from one insightful dashboard and unlock your next move.

Do more than just connecting

Automate your interactions to deliver transactions and conversations at scale for better customer engagement.

ENGAGEMENT

Lead conversations proactively
across messaging channels

Use live chat and bots to engage, assign and manage cross-channel conversations in one platform.

Targeting

Engage with selected visitors through advanced targeting.

Automate

Reply faster with custom bots and canned responses.

Qualify

Prioritize information and channel them to the right team.

Unified conversations

Sync history across channels for a more consistent experience.

Move customer resolution forward

Streamline your space for communication and productivity to make your customer and team collaborations simple.

COLLABORATION

Create spaces to organize teams, conversations and tasks

Collaborate, share updates and documents with different teams through one platform.

Search

Advanced search to find specific messages and files.

Tasks

Create tasks/follow-up instantly and keep track of all your tasks.

Teams

Initiate internal conversations with multiple departments.

Files

Centralised, managed and share your files for faster accessibility.

Deliver actionable insights

Connect your dots and identify challenges for stronger customer experience.

ANALYZE

Get clarity on all interactions and
team performance

Tap on multi-channel customer interactions and team performance insights without losing the thread.

Chat distribution

Identify chat density to trace source for better resources allocation.

Source

Identify languages and countries to understand visitor's demographic.

Chat volume

Get clear visibility on the incoming messages during specific times.

Team performance

See conversation volume, response time, satisfaction ratings and more.

Engage conversations anywhere

The app you need to start or continue a conversation anytime.

MOBILITY

Manage all your conversations on the go

Engage and response with customers and teams whenever and wherever.

Team Inbox

Engage, reply and assign conversations on the go.

Live Profiles

See your visitor’s website activity and conversation.

Notes & Mentions

Work together with your team behind the scenes.

Tagging

Tag related conversations and search for them later.

Make it easier for your customers

Deliver great customer experience through a single view.

CONVERT

Scale your messaging experience

You are in full control of your engagement with your customers across different messaging channels.

Bot

Line

Telegram

WeChat

Whatsapp

Bot

Line

Telegram

WeChat

Bot

Line

Telegram

WeChat

Whatsapp

Twitter

Twitter

Messenger

More

Whatsapp

Twitter

Messenger

More

ENGAGE

Messaging your way

Unified conversations across channels to aligned with your customers.

COLLABORATE

Respond faster, ideally

Drive your productivity through collaboration with teams.

ANALYZE

Journey your metrics

Track your success that matters and deliver what your customers deserve.

SCALE

Learn and anticipate

Implement improvements to bring your messaging experience to the next level.

Connect Raincheck to your website.

Deliver messaging experience your customers deserve.

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