MEET RAINCHECK
Connect all messaging
channels in one space
Seamlessly integrate multi-channel messaging like WhatsApp, Facebook Messenger, Twitter, Telegram, WeChat, LINE and Viber to engage your online visitors with ease.
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Drive conversations that matter the most
Let your teams manage increased conversations and delight your customers with frictionless messaging experience.
Engage
Unify siloed conversations across channels using one platform to scale your engagements across multiple channels.
Collaborate
Work seamlessly with different departments and direct conversations to the right teams for faster customer resolution.
Analyze
Track your conversations and performance from one insightful dashboard and unlock your next move.
Do more than just connecting
Automate your interactions to deliver transactions and conversations at scale for better customer engagement.
ENGAGEMENT
Lead conversations proactively
across messaging channels
Use live chat and bots to engage, assign and manage cross-channel conversations in one platform.
Targeting
Engage with selected visitors through advanced targeting.
Automate
Reply faster with custom bots and canned responses.
Qualify
Prioritize information and channel them to the right team.
Unified conversations
Sync history across channels for a more consistent experience.
Move customer resolution forward
Streamline your space for communication and productivity to make your customer and team collaborations simple.
COLLABORATION
Create spaces to organize teams, conversations and tasks
Collaborate, share updates and documents with different teams through one platform.
Search
Advanced search to find specific messages and files.
Tasks
Create tasks/follow-up instantly and keep track of all your tasks.
Teams
Initiate internal conversations with multiple departments.
Files
Centralised, managed and share your files for faster accessibility.
Deliver actionable insights
Connect your dots and identify challenges for stronger customer experience.
ANALYZE
Get clarity on all interactions and
team performance
Tap on multi-channel customer interactions and team performance insights without losing the thread.
Chat distribution
Identify chat density to trace source for better resources allocation.
Source
Identify languages and countries to understand visitor's demographic.
Chat volume
Get clear visibility on the incoming messages during specific times.
Team performance
See conversation volume, response time, satisfaction ratings and more.
Engage conversations anywhere
The app you need to start or continue a conversation anytime.
MOBILITY
Manage all your conversations on the go
Engage and response with customers and teams whenever and wherever.
Team Inbox
Engage, reply and assign conversations on the go.
Live Profiles
See your visitor’s website activity and conversation.
Notes & Mentions
Work together with your team behind the scenes.
Tagging
Tag related conversations and search for them later.
Make it easier for your customers
Deliver great customer experience through a single view.
CONVERT
Scale your messaging experience
You are in full control of your engagement with your customers across different messaging channels.
Bot
Line
Telegram
Bot
Line
Telegram
Bot
Line
Telegram
Messenger
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Messenger
